Frequently Asked Questions

1. Does Chem-Master ever sell to end users?

Absolutely not! Chem-Master operates as an extension of the manufacturer and only sell through distributors like you. We never sell to end users. We never compete with our customers.

2. How do I become a Chem-Master Customer?

It is very easy to buy from us. You can start the process by filling out a form online or give us a call at (800) 592-5080. We have dedicated account managers to service our new accounts. We’ll need a simple credit application and a copy of your resale certificate.

3. How long will it take to set up my distributor account?

An account number can be assigned to your account usually within one business day.

4. Does Chem-Master require a minimum order?

There are no minimum orders on products Chem-Master carries as in-stock.

5. What is your turnaround on orders?

Chem-Master ships all stock items within 1 business day.

6. Will Chem-Master drop ship?

Absolutely! We drop ship to your customer for FREE! – with no additional fees.

7. Don’t See Your Question?

If you have other questions, require additional information, or need further assistance, please feel free to Contact Us